How we can help Accommodation services About our accommodation services

About Leukaemia Foundation accommodation services

During blood cancer treatment, many people will be able to stay at one of our properties, located near major treating hospitals throughout Australia.

Our accommodation is usually in a two or three bedroom apartment, allowing patients and their families to stay together during treatment. Many of our apartments are located in village-style complexes with common areas – such as gardens, games rooms or lounges – where you can meet and interact with other families.

Because we understand how important it is to feel at home, our apartments are fully furnished (including bedding and linen) and fully self-contained, so you can cook the meals you enjoy. And just like home, you are responsible for keeping your apartment clean during your stay.

Requests for accommodation are submitted through our online accommodation assessment form. This form can be completed by you, a family member or carer, a healthcare professional or a Leukaemia Foundation staff member.

Accommodation – Frequently Asked Questions

What we are doing to keep our residents safe?

Blood cancer leaves people very vulnerable to infection and viruses, including COVID-19, and the Leukaemia Foundation has long prioritised heightened infection control, even before this pandemic.

As we all learn to live with COVID-19, the Leukaemia Foundation continues to review our safety measures to reduce the risk of transmission whilst also aligning with state government mandates and recommendations.

Masks are required within all of our accommodation centres, and we have a mandatory COVID-19 declaration form that must be complete by all patients and family members who check in to our accommodation centres, this risk mitigating screening method means that as much as possible we can prevent COVID-19 being bought into our accommodation centres.

We are also asking all our accommodation staff and contractors to be fully vaccinated, too.

We’d like to thank everyone living and working in our accommodation for their understanding and compliance with these measures in order to keep everyone safe.

The Leukaemia Foundation will continue to do everything it possibly can to protect those we support.

Visit leukaemia.org.au/covid19 to learn more about the Leukaemia Foundation’s latest information and advice about COVID-19.

What accommodation support is available for patients and their families?

We can provide accommodation support for eligible people living with blood cancer and their families who must travel to access their blood cancer treatment.

If you’re an inpatient, we can also offer accommodation for your carer/family to be close to you while you are in hospital. This accommodation may be in one of our own accommodation facilities, or if we are at capacity, we may refer you to one of our preferred accommodation providers.

How do I know if I’m eligible for accommodation support?

To be eligible for our accommodation support, you (the patient) must be:

diagnosed with a blood cancer or related blood disorder
requesting accommodation in relation to your blood cancer treatment
required to travel away from home to access your treatment
over the age 18 if you do not have an adult carer
accompanied by a carer (to be eligible to stay in Leukaemia Foundation internal accommodation). All carers must be over the age of 18.

How is the support prioritised to support those most in need?

Once received, each request is assessed on a case by case basis based on individual circumstances. The outcome of each request is also dependent on our capacity to support at any given time.

Priority for accommodation is assessed based on requirement need, alternative support available, distance from treatment centre and any individual circumstances.

Are there accommodation options close to all major treatment centres?

All of our internal accommodation sites are located close to major treating hospitals.

Who should I contact if I have further questions?

Please call 1800 620 420 and our team will be able to assist with your enquiry. You can also view more information about our accommodation facilities here, or below.

Interactive map

Use this interactive map to find the nearest accommodation services to you.

Take a look inside the ESA Village in Brisbane

Have you ever wondered just what it is like inside one of the Leukaemia Foundation’s accommodation villages? Explore the common area and a two bedroom apartment at the ESA Village in Brisbane in these 3D tours. The Leukaemia Foundation would like to thank the Dry July Foundation for supporting Patient Accommodation services across Australia. The support from Dry July has helped people living with blood cancer with vital transport and accommodation services when they need it most.

Last updated on September 2nd, 2024

Developed by the Leukaemia Foundation in consultation with people living with a blood cancer, Leukaemia Foundation support staff, haematology nursing staff and/or Australian clinical haematologists. This content is provided for information purposes only and we urge you to always seek advice from a registered health care professional for diagnosis, treatment and answers to your medical questions, including the suitability of a particular therapy, service, product or treatment in your circumstances. The Leukaemia Foundation shall not bear any liability for any person relying on the materials contained on this website.